Podiatrist Obligations for Services for Patients
Professional Standards Regarding Podiatrist Obligations for Services for Patients
Preamble
Podiatrists have the right to limit the health services they provide for legitimate reasons of conscience, religion, or scope of practice. When exercising this right, podiatrists must not discriminate against patients. The rights of patients are paramount, and their interests must prevail.
This document provides instruction to podiatrists on how to meet their obligations to patients when limiting services to patients for reasons of conscience, religion, or scope of practice.
Professional Standards
1. General Expectations
Podiatrists must:
- act in their patients’ best interests. In doing so, podiatrists must strive to create and foster an environment in which the rights, autonomy, dignity, and diversity of all patients, or those seeking to become patients, are respected.
2. Human Rights, Discrimination, and Access to Care
Podiatrists must:
- comply with the Nova Scotia Human Rights Act and the expectations of the College, when making any decision relating to the provision of health services. This means that podiatrists must not discriminate, either directly or indirectly, based on a protected ground under theHuman Rights Act when, for example:
- accepting or refusing individuals as patients;
- providing existing patients with health care or services;
- providing information or referrals to existing patients or those seeking to become patients; and/or
- ending the podiatrist-patient relationship.
3. The Duty to Accommodate
Podiatrists must:
- take reasonable steps to accommodate the needs of existing patients, or those seeking to become patients, where a disability or other personal circumstance may impede or limit their access to care. The purpose in doing so is to eliminate or reduce any barriers or obstacles that patients may experience.
- make accommodations in a manner that is respectful of the dignity, autonomy, and privacy of the person, unless the accommodation would:
- subject the podiatrist to undue hardship or;
- significantly interfere with the legal rights of others.
- make reasonable efforts to ensure patients receive care in their preferred language.
4. Limiting Health Services for Legitimate Reasons
The duty to refrain from discrimination does not prevent podiatrists from limiting the health services they provide for legitimate reasons (for instance, because the care is outside their clinical competence or contrary to their conscience or religious beliefs).
Podiatrists must:
- when limiting health services they provide for legitimate reasons, do so in a manner that respects patient dignity and autonomy, upholds their professional duties to the patient, and does not impede equitable access to care for existing patients, or those seeking to become patients.
5. Clinical Competence
The duty to refrain from discrimination does not prevent podiatrists from making decisions in the course of practicing medicine that are related to their own clinical competence. The College expects podiatrists will always practice only to the extent of their own knowledge, skill, and judgment.
Podiatrists must:
- provide patients with quality health care in a safe manner. If podiatrists feel they cannot appropriately meet the healthcare needs of an existing patient, or those who wish to become patients, they are not required to provide that specific health service or to accept that person as a patient. However, podiatrists must:
- comply with the Human Rights Act, and College expectations, in doing so; and
- make any decision to limit the provision of health services on the basis of clinical competence in good faith.
- inform patients as soon as reasonable where clinical competence may restrict the type of services or treatments provided, or the type of patients a podiatrist is able to accept. Podiatrists must:
- communicate this information in a clear and straightforward manner to ensure that individuals or patients understand that their decision is based on an actual lack of clinical competence rather than discriminatory bias or prejudice, which will lessen the likelihood of misunderstandings; and
- provide a referral to another appropriate healthcare provider for the elements of care the podiatrist is unable to manage directly. In doing so, protect patients’ best interests and ensure that existing patients (or those seeking to become patients) are not abandoned.
6. Conscience or Religious Beliefs
The College recognizes that podiatrists have the right to limit the health services they provide for legitimate reasons of conscience or religion.
Podiatrists must:
- when choosing to limit the health services they provide for reasons of conscience or religion, do so in a manner that respects patient dignity, ensures access to care, and protects patient safety;
- communicate their objection directly and with sensitivity to existing patients, or those seeking to become patients, and inform them that the objection is due to personal and not clinical reasons;
- in communicating their objections, not express personal moral judgments about the beliefs, lifestyle, identity, or characteristics of existing patients, or those seeking to become patients. This includes not refusing or delaying treatment because the podiatrist believes the patient’s own actions have contributed to their condition;
- not promote their own religious beliefs when interacting with patients, or those seeking to become patients, nor attempt to convert them;
- provide information about all clinical options that may be available or appropriate to meet patients’ clinical needs or concerns;
- not withhold information about the existence of any procedure or treatment because it conflicts with their conscience or religious beliefs;
- provide the patient with an effective referral;
- not impede access to care for existing patients, or those seeking to become patients;
- proactively maintain an effective referral plan for the frequently requested services they are unwilling to provide; and
- provide care in an emergency, where it is necessary to prevent imminent harm, even where that care conflicts with their conscience or religious beliefs.
Definitions
Discrimination is an act, decision, or communication that results in the unfair treatment of a person or group by either imposing a burden on them, or denying them a right, privilege, benefit, or opportunity enjoyed by others. Discrimination may be direct and intentional; it may also be entirely unintentional, where rules, practices, or procedures appear neutral but have the effect of disadvantaging certain groups of people.
Effective referral istaking positive action to ensure the patient is connected to a non-objecting, available, and accessible podiatrist, physician, other healthcare professional, or agency.
Freedom of Conscience: The concept of freedom of conscience and religion is rooted in the Canadian Charter of Rights and Freedoms. This concept is open to court interpretation in the context of a particular factual situation, so it does not lend itself to a static definition. Podiatrists who are uncertain whether their reason for limiting health services is properly based on this Charter right should obtain legal advice to understand the most recent court rulings on the point. At the time of creating this Standard, the case of Christian Medical and Dental Society of Canada v College of Physicians and Surgeons of Ontario provides relevant guidance.
Resources
College of Physicians and Surgeons of Nova Scotia
- Professional Standards and Guidelines on Ending the Podiatrist-Patient Relationship
- Professional Standards and Guidelines on Reducing the Size of a Medical Practice for Podiatrists
Canadian Medical Protective Association
- Treating transgender and non-binary individuals
- When patients make special requests, how should you respond?
- The continuing evolution of medical assistance in dying
Nova Scotia Human Rights Act 2007 (Sections 4 and 5)
Acknowledgements
The College has incorporated excerpts from the College of Physicians and Surgeons of Ontario’s Professional Obligations and Human Rights in the development of this standard.
Document History
First approved by the Council of the College of Physicians and Surgeons of Nova Scotia: March 21, 2025