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Licence Renewal Feedback

This year 2,657 physicians were eligible to renew their licence to practice medicine in Nova Scotia. The College made significant changes to ensure a more user-friendly online renewal experience. Here is what some physicians had to say about the new online renewal process:

“Overall this was much much MUCH less painful than in previous years. Whatever improvements you’ve made to the system more recently have really made a big difference. Thank you!”

“The notifications that it was licence renewal time were well-timed. I appreciated the email notifications. The process of completing the form was very straight forward.”

“Actually, I was so happily surprised at how easy it was that I spontaneously emailed the College to let them know that this has to bethe single most user friendly registration I have ever done (and I hate those usually).”

“The best in 30 years – good to have the ‘help line’ until 7pm.”

Just under 45% of physicians responded to our survey requesting feedback on this year’s licence and corporation permit renewal. Of these 36% ranked the renewal process as EXCELLENT and 46% indicated they felt the process was GOOD. The College is reviewing all of your comments with the aim to continuously improve the annual licence renewal experience.